Thursday, November 14, 2019
69% of employees waste 1 month a year on workplace apps
69% of employees waste 1 month a year on workplace apps 69% of employees waste 1 month a year on workplace apps New research from RingCentral, which supplies global enterprise cloud communications and collaboration solutions, shows that 69% of employees report spending up to one hour daily going back and forth between apps, which is up to a whopping 32 days annually.CITE Research, who gathered the data on behalf of RingCentral, surveyed 2,000 knowledge workers in the US, Australia and the UK. Here are some of the findings that stood out.Workers find it difficult to navigate too many appsThe research showed what âappsâ employees most use at work, with 74% using email, 56% using office programs, 33% using file sharing, 30% using social media, 21% taking part in video conferencing and more.Thirty-one percent of respondents admitted theyâve âlost their train of thought while navigating between appsâ and 66% are in a favor of âa single platform for all their communications.â Among the reasons why people think âan integrated approachâ would be helpful were: âtime savingsâ at 5 4%, âincreased organizationâ at 52% and âincreased productivityâ at 51%.While 54% of respondents think AI will take employeesâ spots in the workforce in the days to come, 22% think this process has already started.So how many âcommunications appsâ are workers using, and how often - 50% use four or more and 68% percent go âbetween apps up to 10 times an hour.âRiadh Dridi, CMO of RingCentral, commented on the research in a statement:âTodayâs workforce is under siege by a flood of communications apps. More than ever, our attention is scattered across a wide array of different apps and communications channelsâ¦These apps are meant to bolster our productivity, but managing myriad apps is proving difficult- with serious repercussions for businesses. This new research reveals workers demand a unified experience that brings together all modes of communications into a single platform that promotes better collaboration and seamlessly integrates with their other busines s applications.âWhat people would rather be doing than wading through appsA staggering 53% of workers said they find having to ânavigate between appsâ more annoying working on âhousehold chores,â while 52% would rather pay off their bills, 50% would rather attempt to lose weight, and 46% would rather be âdealing with an insurance company.âEmployees age 45 and up chose email as their most preferred single method of communication (51%), while 43% of those ages 18-44 (millennials and Gen Xers) âare most likely to use team messaging,â and are âmore likely to use it 46 to 60 minutes a day.âAs it turns out, even the people at the top of the corporate ladder are having a tough time. While 80% of C-suite leaders think âtheir communications volumeâ is âvery or somewhat challenging,â the report says that people at this level are âmost likely to have considered quitting (9 percent) or lashed out at family (11 percent) no thanks to their flood of communications.â
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